Being a tow truck operator is not an easy job. In one day they have to do a variety of car lifts. Some would make them a hero while other would put them in front of angry customers. So, they have to deal with the heat all the time. They are also often put in dangerous situations when trying to help you. So, we think it is important to deal with them nicely. In this article, we will give you some of the basics of interacting with a tow truck operator.
Slow Down
This goes to every driver out there. Whether you’re stranded or not, you should be courteous enough to make way for the tow truck. Whenever you see a flashing yellow light of the tow truck, change your lane and allow the truck an easy access to the stranded vehicle. If for some reason you can’t change the lane, slow down and let the towing vehicle pass.
Keep Calm
Being stranded on a busy highway or after an accident can be a panic situation. The first thing that you should be doing in such a situation is to gather your composure and remain calm. When communicating with the tow truck operator you should be in your complete senses as panic can easily create more problems. The best thing to do is, pull over and take some deep breaths, regain your cool, take a note of the surrounding and then make a call to the operator.
Location
In order to get out of the trouble, the tow truck operator needs to reach you as soon as possible. For this, you need to be very precise with your location. When giving your location on phone, make sure you are as detailed as possible – give him the exact address and also any mention landmarks if possible. The best thing to do would be to share your GPS location. Also, different situations need different kinds of truck and operators. While talking to the operator on call, make sure you explain your situation, the situation of the vehicle and the details about the area.
Be Respectful
Being stranded on the road and not knowing what to do is not an easy situation to be in. There are not many people who would stop their car and offer you a helping hand. The tow truck operator is charging you for the services but he is helping you too. Many tow truck operators can also give you a ride to the auto shop. They are not obligated to do that but they do that as a favor. So, it is important for us to realize that and be as respectful as we can.
Show Appreciation
Many of us are confused whether to tip the tow truck operator or not. If you are satisfied with their services and behavior, it is always a good idea to reward a person. Apart from that, some kind words of appreciation can really motivate the driver.
